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This PG on Operations presents the reader with a story that starts with an understanding of the tools in the IMPETUS solution, advances into a description of what impact they have for the SOC Operator and for the SOC operation as a whole for the benefit of public safety. It also makes the user aware of the key operational constraints and challenges of taking them into use, before it delineates the potential for long-term enhancement of SOC operation in terms of increased robustness and resilience capabilities.

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